JSP ORIGINALS — Website & Customer Experience
A website can work technically and still make people hesitate.
These ten tools help inspect homepage clarity, navigation, calls to action, FAQs, accessibility, jargon, trust pages, product pages, checkout friction, and content inventories.
Best for
- online stores and service businesses;
- makers and small organisations;
- teams reviewing a site before launch, redesign, or growth.
The focus is the visitor's task: what they need to understand, trust, and do next — not only what the organisation wants to say.
